Privacy Policy

Welcome to Sundi Precision Manufacturing (Sundi MFG). We respect your privacy and are committed to protecting your personal data and intellectual property. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website (sundimfg.com) and use our Request for Quote (RFQ) services.

1. Information We Collect

We collect information that you voluntarily provide to us, as well as data collected automatically when you navigate our site.

• Personal and Business Information: When you fill out our contact or RFQ forms, we may collect your name, email address, phone number, company name, and job title.

• Project Details and Intellectual Property: When requesting a quote, you may submit technical documents, including 2D/3D CAD drawings (e.g., STEP, IGES, DWG, DXF) and specific project requirements.

• Automatically Collected Data: We automatically collect certain information about your device and browsing actions, such as your IP address, browser type, referring URLs, and operating system, to ensure our website functions correctly and securely.

2. How We Use Your Information

We use the information we collect for the following B2B business purposes:

• To evaluate your project requirements and provide accurate manufacturing quotes.

• To communicate with you regarding your RFQs, orders, and technical inquiries.

• To improve our website’s user experience and customer service.

• To protect our website against malicious bots and spam.

3. Protection of Intellectual Property (Confidentiality)

We understand that your design drawings and technical specifications are highly confidential. Sundi MFG guarantees that all uploaded files are used exclusively for quotation and manufacturing purposes. We do not share your intellectual property with unauthorized third parties. We are fully willing to sign a Non-Disclosure Agreement (NDA) prior to or upon receiving your files.

4. Cookie Policy

Our website uses cookies to enhance your browsing experience and secure our platform.

• What are cookies? Cookies are small text files stored on your device when you visit a website.

• Strictly Necessary Cookies: We use essential cookies to ensure core website functionality and security. For example, we utilize security services (such as Cloudflare) to verify that you are a human user and to protect our forms from spam.

• Analytics Cookies: We may use analytical cookies to understand how visitors interact with our site, which helps us improve our content and layout.

• Managing Cookies: You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept essential cookies, some portions of our website (like the submission forms) may not function properly.

• Google Analytics & Google Ads: We use Google Analytics to analyze website traffic and improve our user experience. We may also use Google Ads and its remarketing features. This means third-party vendors, including Google, may use cookies to serve our ads to you on other websites across the internet based on your past visits to our site. For more detailed information on how Google uses data for advertising, please visit Google’s Advertising Privacy & Terms. You can also choose to opt out of Google’s use of cookies for personalized advertising by visiting the Google Ad Settings.

5. Data Sharing and Third Parties

We do not sell, rent, or trade your personal data or project files. We may share data only with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you (e.g., website hosting, secure email servers, and Cloudflare for anti-spam protection), so long as those parties agree to keep this information confidential.

6. Your Data Rights

Depending on your location, you may have the right to request access to, correction of, or deletion of the personal data we hold about you. To exercise these rights, please contact us using the information below.

7. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

• Email: info@sundimfg.com

• Company: Wuxi Sundi Precision Tools Co., Ltd.